Communication is a huge part of our lives, whether that’s talking on the phone with family and friends or collaborating at work with your colleagues. We use messaging apps, emails, and social media constantly, so ensuring that our information is secure, and cannot be accessed by others is essential. When it comes to the workplace, the introduction of remote working has resulted in the popularity of secure communication platforms – so we can send files, documents, and data online with added peace of mind. But what does it mean to have secure communication? Read on to find out more!
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What is secure communication?
When we talk about secure communication, we are referring to two parties, for example, colleagues within a company, who are collaborating with each other, and do not want other, unauthorized people listening in.
Secure communication is a way of discussing or reviewing data, files, and documents in a way that means others cannot easily intercept or take this information for themselves. Unfortunately, there is no absolute way of guaranteeing that data won’t end up in the wrong hands, especially if you’re working online, however, there are practices we can work to and technology we can put in place to ensure that this cannot happen as easily, or as often.
Why is it important?
Secure communication is vital, at home and work so your details don’t end up in the wrong hands. Communicating safely and securely means that companies can protect their data, as well as their client’s and customers’ data. It means you can protect communication internally within the workplace, over apps, emails, and platforms, and it means you can minimize the chance of a data breach that could be devastating for your business.
What should you look for with secure communication?
When it comes to communicating securely, in the office or day-to-day life, there are certain attributes you should look for in platforms and apps so that you can be sure your data is safe, and the information that you’re sending isn’t going to be viewed by anyone other than the intended user. Here are a few factors that are essential for secure communication.
Authentication and Authorisation
These two factors are some of the most important when it comes to communicating securely, and the terms are sometimes used interchangeably, and it’s easy to see why but they are different in terms of online safety. Authentication is a process used to confirm a user’s identity, so you will be used to seeing this in the form of passwords and usernames. If the data matches what is stored on the app or platform, the user will gain access. The authorisation process is all about the permission a user has when they have gained access – what they can see and do, and how they can communicate.
Authentication is a way to ensure no one else other than you can gain access to data you have stored on applications and devices, and authorization is a way of others controlling what you can and cannot see. This may be used in business if you are not authorised to view certain documents or details. They are both important when it comes to secure communication online and in-app.
This is a way of ensuring anyone who does not have access to data sent via email or messaging services will not be able to read what is being sent if the information is intercepted – it means that the message can only be seen by the user it is being sent to. It gives you an extra layer of digital protection and turns your conversations into code that cannot be viewed by anyone other than the person or group of people that it is meant for. This is a good way of ensuring private communication and can be a huge help when it comes to reducing overall security risks.
New and more stringent data regulations have been put into place over the last few years, which means businesses now have more of a responsibility to comply with regulations that protect customer and client data. GDPR has made it even more of a necessity for businesses to take online security seriously, as failure to do so could lead to large fines and could damage your reputation. Implementing secure communication is not only important for you as a business, and how employees communicate with each other, it is important so that your clients have peace of mind that they can trust you with their data.